An eyelash extension intake form is a vital component of any successful lash business, ensuring both client safety and satisfaction. This document helps professionals assess a client’s medical history, lifestyle, and preferences before treatment begins. By using a detailed eyelash extension intake form, technicians minimize risks, customize services, and build trust with clients.
The intake form plays a crucial role in gathering essential details, from allergies and eye conditions to past lash experiences and aftercare commitments. A well-structured form also serves as a legal safeguard, documenting informed consent and setting clear expectations for both parties. Additionally, integrating an eyelash extension intake form into your booking process saves time by streamlining consultations and allowing clients to provide information in advance.
Whether you’re a seasoned lash artist or new to the industry, refining your intake process ensures smoother appointments and happier clients. The right questions help you deliver personalized results while maintaining professional standards for health and safety. Including an eyelash extension intake form in your practice is an investment in quality service and long-term client relationships.
What to Include in Your Eyelash Extension Intake Form for Client Safety
An eyelash extension intake form is a critical tool for ensuring client safety and setting clear expectations before the treatment begins. A well-designed form helps identify potential risks, allergies, or contraindications while also giving clients confidence in your professionalism. Here are the key sections to include.
1. Client Personal Information
Start with basic details to personalize the experience and maintain records. Include fields for:
- Full name
- Contact number
- Email address
- Date of birth (to confirm age)
2. Medical and Allergy History
Ask clients about conditions that could affect the treatment:
- Allergies (e.g., adhesive, latex, or synthetic fibers)
- Eye conditions (glaucoma, dry eye, conjunctivitis, etc.)
- Recent eye surgeries or infections
- Skin sensitivities or dermatitis
Include a disclaimer advising clients to consult a doctor if they have any concerns.
3. Current Medications
Some medications can affect lash retention or eye sensitivity. Ask clients to list:
- Prescription medications (e.g., retinoids, blood thinners)
- Over-the-counter medications or supplements
- Recent use of lash growth serums
4. Previous Lash Extension Experience
Learn about their past treatments to tailor the service:
- Have they had extensions before?
- Any adverse reactions in the past?
- Preferred style or curl type
5. Aftercare Agreement
Provide clear aftercare instructions and have clients acknowledge they understand them. Include:
- Avoiding water, steam, or oil-based products for 24–48 hours
- Proper cleaning techniques
- Refraining from rubbing or pulling lashes
6. Liability Waiver and Consent
Protect your business by including a section where clients confirm they:
- Understand potential risks (e.g., irritation, allergic reactions)
- Are not pregnant or nursing without medical approval
- Agree to follow aftercare instructions
A thorough intake form minimizes risks, improves client satisfaction, and ensures compliance with health and safety standards. Update it regularly to address new concerns and maintain professionalism.
How to Customize an Eyelash Extension Intake Form for Better Results
A well-structured eyelash extension intake form is crucial for gathering essential client information, ensuring safety, and delivering personalized results. Customizing this form can enhance client experience, streamline your workflow, and improve the overall quality of your services. Below are practical steps to tailor your intake form effectively.
1. Collect Detailed Client Information
Start by including basic details like the client’s name, contact information, and appointment preferences. However, go deeper by asking about their lash history—previous extensions, allergies, adhesives used, and any sensitivities. This helps you identify potential risks and choose the right products.
2. Assess Medical and Skin Conditions
Certain medical conditions or medications can affect eyelash extension adherence or cause reactions. Include questions about eye conditions (e.g., blepharitis, glaucoma), allergies, recent eye surgeries, or skin sensitivities. A disclaimer about consulting a doctor if needed can also protect both you and the client.
3. Understand Desired Lash Goals
Ask clients about their preferred lash style—whether they want a natural, dramatic, or wispy look. Include visual references or a checklist for curl types (e.g., C, D, L+), lengths, and thickness preferences. This ensures you meet their expectations and reduces the chances of dissatisfaction.
4. Incorporate Aftercare Instructions
Preemptively educate clients by embedding aftercare guidelines in the form. Mention restrictions like avoiding water, steam, or oil-based products for the first 24–48 hours. This sets clear expectations and minimizes premature lash loss due to improper care.
5. Include a Consent and Liability Agreement
Protect your business legally by having clients acknowledge the risks associated with eyelash extensions. Include a consent checkbox confirming they understand potential side effects, aftercare responsibilities, and that they’re receiving the service at their own risk.
6. Offer Customization Based on Feedback
After each session, review if any questions were unclear or missing. Adjust the form over time based on client feedback or common concerns. For example, if multiple clients report irritation, add a question about specific irritants to anticipate issues.
7. Digitize for Convenience
Switch to a digital intake form via email or a booking platform. This saves time, reduces paperwork, and lets clients complete it beforehand. Tools like Google Forms, JotForm, or salon-specific software can streamline this process.
By customizing your eyelash extension intake form with these strategies, you’ll enhance client satisfaction, minimize risks, and improve service efficiency—leading to better results for both you and your clients.
The Importance of an Eyelash Extension Intake Form for Client Communication
Why an Intake Form Matters
An eyelash extension intake form is a critical tool for lash technicians to gather essential information about their clients before the service begins. This form serves as the foundation for clear communication, ensuring both the technician and client are on the same page regarding expectations, allergies, and desired results. Without it, miscommunication can lead to dissatisfaction or even allergic reactions, putting both the client and the business at risk.
Key Benefits of a Detailed Intake Form
Here’s why every lash professional should use an intake form:
- Safety First: Identifies allergies, sensitivities, or medical conditions that could affect the application process.
- Sets Clear Expectations: Documents the client’s desired look, length, and curl preference to avoid misunderstandings.
- Legal Protection: Serves as proof that informed consent was given, reducing liability risks.
- Saves Time: Streamlines consultations by collecting all necessary details upfront.
- Builds Trust: Shows professionalism and care for the client’s needs, enhancing the overall experience.
What to Include in Your Intake Form
A well-designed intake form should cover the following sections:
1. Client Information
Basic details such as name, contact information, and appointment date.
2. Medical and Allergy Disclosure
Questions about eye conditions, allergies (especially to adhesives), recent surgeries, or medications that may impact lash retention.
3. Lash History
Details on past lash treatments, any adverse reactions, or current lash condition (e.g., natural lash strength, previous extensions).
4. Desired Look & Service Preferences
Style preferences (classic, volume, hybrid), length, curl type, and density to align with client expectations.
5. Consent & Policies
Clear acknowledgment of aftercare instructions, cancellation policies, and agreement to the procedure’s terms.
Enhancing the Client Experience
A thorough intake process not only prevents mishaps but also elevates your service. Clients appreciate the attention to detail, and you gain valuable insights to customize their treatment. Additionally, updating the form periodically ensures you address evolving client needs and industry best practices.
By prioritizing a comprehensive eyelash extension intake form, you establish professionalism, foster trust, and create a smoother, safer experience for every client—ultimately boosting satisfaction and retention.
Essential Questions for Your Eyelash Extension Intake Form Checklist
An eyelash extension intake form is a crucial tool for ensuring client safety, customization, and satisfaction. By gathering essential information before the appointment, you can tailor the service to individual needs while minimizing risks. Below are the must-include questions in your intake form to create a seamless and professional experience.
Medical and Health History
Understanding your client’s health background helps prevent adverse reactions and ensures they are a suitable candidate for eyelash extensions.
- Do you have any allergies (especially to latex, adhesives, or eye products)? Some clients may react to the glue or other materials used.
- Have you been diagnosed with eye conditions (e.g., glaucoma, conjunctivitis, or dry eye)? Certain conditions may affect comfort or safety during application.
- Are you pregnant, nursing, or undergoing hormonal treatments? Hormonal changes can impact lash retention.
- Do you take medications that affect skin sensitivity or healing? Some prescriptions may increase irritation risks.
Experience and Expectations
Assessing your client’s past experiences and desired outcome helps you set realistic expectations and deliver the best results.
- Have you had eyelash extensions before? Determine if they’re new to extensions or experienced with maintenance.
- Were you satisfied with previous applications? If not, why? Identify potential issues (e.g., discomfort, poor retention) to address upfront.
- What style/length are you looking for (natural, dramatic, hybrid, etc.)? Align on their preferred look before beginning.
- How frequently can you commit to fills? Educate clients on aftercare and maintenance schedules.
Lash Care and Habits
Lifestyle and grooming routines influence lash longevity and aftercare requirements.
- Do you regularly use oil-based makeup removers or skincare products? Oils can degrade adhesive bonds faster.
- Do you swim, exercise, or expose your lashes to steam/saunas often? Such activities may require additional aftercare advice.
- Do you sleep on your side or stomach? Pressure points can cause premature shedding.
Consultation and Consent
Formalizing consent ensures clients understand the procedure and aftercare responsibilities.
- Are you aware of the potential risks (e.g., irritation, allergic reactions, or temporary natural lash loss)? Provide clear explanations before proceeding.
- Do you agree to follow aftercare instructions for optimal results? Emphasize the importance of proper care.
- May we take before-and-after photos for your file and marketing? Always ask permission for image use.
By incorporating these questions into your intake form, you’ll enhance client communication, reduce risks, and create a personalized experience. Keep the form concise but thorough—balance is key to gathering necessary details without overwhelming your clients.
