Dancingswan Lash After-Sales Service Policy
Sevice Principle:Make Dancingswan's Customer Have Nothing To Lose
At DancingSwan, customer satisfaction and honest service are our core values.
As a reliable eyelash supplier and trusted OEM lash factory, we offer a 100% satisfaction guarantee with every order.
If any product quality issue arises or your clients are unsatisfied, we’ll immediately provide a remake or full refund — no delays, no excuses.
Additionally, if your account service isn’t meeting expectations, we’ll promptly upgrade your account manager to ensure better support.
This risk-free after-sales system has earned us a 92% reorder rate with over 8,000 lash brands worldwide.
Choosing DancingSwan means choosing peace of mind and professional service.
Policy One
If Lashes have any problem,
Just remake new.
Policy Two
If your customer don’t love it ,
Just refund money.
We Are Here To Help, Every Day
DancingSwan: The Only Full-Supply-Chain Lash Ecosystem in China
DancingSwan is China’s only lash brand with a complete supply chain, covering R&D, manufacturing, global exports, domestic sales, and salon services. With 5 factories and 7 partner suppliers, we ensure fast, reliable delivery without compromising quality.
At DancingSwan, quality comes first. Every lash undergoes a 9-step inspection process, as we continuously set the highest industry standards. Through research and innovation, we develop market-driven products based on feedback from trainers and brand distributors.
We lead the industry in healthy lash extensions, incorporating food-grade silver ion antibacterial agents and pioneering the first dust-free, sterile production facility.
With 11 years of global experience, we have built strong partnerships with 8,000+ lash brands across the U.S., Europe, and Japan. In 2023, our customer repurchase rate reached 92%, reflecting our commitment to excellence.
